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Exploring AI Integration in Contact Centers: Insights from DTXUCX 2024
dtxucx jon arnold chris angus
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Infrastructure Management

Exploring AI Integration in Contact Centers: Insights from DTXUCX 2024

by EM360 Tech
42 2 min
“The Key is Balance Between Adopting New Technology with Guardrails On”| Noam Liran @ Big Data LDN
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Data

“The Key is Balance Between Adopting New Technology with Guardrails On”| Noam Liran @ Big Data LDN

by EM360 Tech
52 1 min
"AI is Less of a Focus this Year" | Mike Plested @ DTXUCX 2024
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"AI is Less of a Focus this Year" | Mike Plested @ DTXUCX 2024
by EM360 Tech
1 min
"AI is No Longer a Buzzword, AI is at the Core of most Modern Solutions" | Paul Mills @ DTXUCX 2024
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"AI is No Longer a Buzzword, AI is at the Core of most Modern Solutions" | Paul Mills @ DTXUCX 2024
by EM360 Tech
1 min
"You can have the Best Tech, it will Fail Without the Right People" | Susan Walsh @ DTXUCX 2024
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"You can have the Best Tech, it will Fail Without the Right People" | Susan Walsh @ DTXUCX 2024
by EM360 Tech
1 min
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“Lots of Companies Aren't Doing the Cyber Security Basics” | Ben Muldoon @ ICE 2024
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“Lots of Companies Aren't Doing the Cyber Security Basics” | Ben Muldoon @ ICE 2024
by EM360 Tech
1 min
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“Interweaving AI with Humans will Improve Cyber Security” | Ian Vickers @ ICE 2024
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“Interweaving AI with Humans will Improve Cyber Security” | Ian Vickers @ ICE 2024
by EM360 Tech
1 min
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“Retaining Cyber Security Experts is a Real Challenge” | Marko Simeonov @ ICE 2024
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“Retaining Cyber Security Experts is a Real Challenge” | Marko Simeonov @ ICE 2024
by EM360 Tech
1 min
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“People Need to Secure their Supply Chains, Partners and Customer Systems” | Ray Burke @ ICE 2024
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“People Need to Secure their Supply Chains, Partners and Customer Systems” | Ray Burke @ ICE 2024
by EM360 Tech
1 min
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“No Company Has Enough Internal AI Knowledge”| John Kennedy @ Big Data LDN
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“No Company Has Enough Internal AI Knowledge”| John Kennedy @ Big Data LDN
by EM360 Tech
1 min
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“People Want to Know How To Get The Best Value From Their Data” | Don Murray @ Big Data LDN
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“People Want to Know How To Get The Best Value From Their Data” | Don Murray @ Big Data LDN
by EM360 Tech
1 min
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“Generative AI is Just The Icing on the Cake” | John Santaferraro @ Big Data LDN
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“Generative AI is Just The Icing on the Cake” | John Santaferraro @ Big Data LDN
by EM360 Tech
1 min
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“Consolidation Leads to a More Efficient Approach to Data & Analytics” | Joe Beaubien @ Big Data LDN
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Video
Data

“Consolidation Leads to a More Efficient Approach to Data & Analytics” | Joe Beaubien @ Big Data LDN

by EM360 Tech
1 min
“Everyone Wants AI But None of That Happens Without Data ” | Sendur Sellakumar @ Big Data LDN
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“Everyone Wants AI But None of That Happens Without Data ” | Sendur Sellakumar @ Big Data LDN
by EM360 Tech
1 min
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“The Only Way to Learn What Customers Want is Through Data” | Adam Greco @ Big Data LDN
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“The Only Way to Learn What Customers Want is Through Data” | Adam Greco @ Big Data LDN
by EM360 Tech
1 min
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“To Use AI Successfully Your Data Has To Be In Order” | Jay Limburn @ Big Data LDN
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“To Use AI Successfully Your Data Has To Be In Order” | Jay Limburn @ Big Data LDN
by EM360 Tech
1 min
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