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The Rise of Autonomous Customer Experience: How Should Enterprise Leaders Prepare Today?

What happens when customer service becomes increasingly autonomous? Pranay Jain joins Christina Stathopoulos to explore where AI can improve the customer journey.

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Kevin Petrie
Kevin Petrie, Vice President of Research at BARC

Kevin Petrie

Vice President of Research at BARC
Ryan Raiker
Ryan Raiker, Adjunct Professor at Widener University

Ryan Raiker

Adjunct Professor at Widener University
Ian Cutress
Ian Cutress, CEO and Founder at More Than Moore

Ian Cutress

CEO and Founder at More Than Moore
Alejandro Leal
Alejandro Leal, Lead Analyst at KuppingerCole Analysts

Alejandro Leal

Lead Analyst at KuppingerCole Analysts
Susan Walsh
Susan  Walsh, Founder & MD at The Classification Guru Ltd

Susan Walsh

Founder & MD at The Classification Guru Ltd
Rosanne Werner
Rosanne Werner, CEO at XcelerateIQ

Rosanne Werner

CEO at XcelerateIQ

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