Podcasts, Articles, News and Insights From Enterprise Technology Leaders

How Agentic Voice AI Is Changing the Customer Experience

What happens when voice AI stops simply answering questions and starts getting things done? Pranay Jain of Enterprise Bot explains why the next generation of customer experience will depend on AI capable of understanding context.

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Edosa Odaro
Edosa Odaro, AI Value Advisor & Speaker at VDS Global

Edosa Odaro

AI Value Advisor & Speaker at VDS Global
Ramon Chen
Ramon Chen, Technology Advisor at CDOIQ Program

Ramon Chen

Technology Advisor at CDOIQ Program
Barry Flack
Barry Flack, CEO at BF Consultancy

Barry Flack

CEO at BF Consultancy
Aparna Sundararajan
Aparna Sundararajan, Strategic Advisor - Secure AI at Rain Consulting Services

Aparna Sundararajan

Strategic Advisor - Secure AI at Rain Consulting Services
Evgeniy Kharam
Evgeniy Kharam, Founder at EK Cyber and Media Consulting

Evgeniy Kharam

Founder at EK Cyber and Media Consulting
Wayne Eckerson
Wayne Eckerson, President at Eckerson Group

Wayne Eckerson

President at Eckerson Group

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Read Observability in AI-Driven Business Strategy
datadog logo

Observability in AI-Driven Business Strategy

Pejman Tabassomi, Field CTO EMEA at Datadog, discusses the strategic role of observability in AI-driven business operations on the Tech Transformed podcast.

Examine how observability is shifting from a cost-control tool to a strategic capability that improves decision-making, operational performance and competitive advantage in AI-driven businesses.

Read The Ultimate 2025 Checklist for Enterprise Storage
Eric Herzog
Eric Herzog Eric Herzog

The Ultimate 2025 Checklist for Enterprise Storage

The “checklist” for something as vital to a data-driven organisation as enterprise storage has evolved – and there are some new critical boxes to check. This article outlines what to look for when investing in future proof enterprise storage.

Read The NASCAR Data Garage: Shaping the Future of Fan Engagement with Clay Owensby, Senior Director of Data and BI Technology at NASCAR
Dana Gardner, Founder and Principal Analyst at Interarbor Solutions
Dana Gardner Dana Gardner

The NASCAR Data Garage: Shaping the Future of Fan Engagement with Clay Owensby, Senior Director of Data and BI Technology at NASCAR

Clay Owensby, Senior Director of Data and BI Technology at NASCAR

I'm joined by Clay Owensby, Senior Director of Data and BI Technology at NASCAR, to dive into how NASCAR leverages advanced data analytics and digital services to enhance fan engagement and safety, modernize their data architecture, and foster a deeper relationship with fans.