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Exploring AI Integration in Contact Centers: Insights from DTXUCX 2024
dtxucx jon arnold chris angus
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Infrastructure Management

Exploring AI Integration in Contact Centers: Insights from DTXUCX 2024

by EM360 Tech
42 2 min
“The Key is Balance Between Adopting New Technology with Guardrails On”| Noam Liran @ Big Data LDN
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Video
Data

“The Key is Balance Between Adopting New Technology with Guardrails On”| Noam Liran @ Big Data LDN

by EM360 Tech
52 1 min
"AI is Less of a Focus this Year" | Mike Plested @ DTXUCX 2024
Video
"AI is Less of a Focus this Year" | Mike Plested @ DTXUCX 2024
by EM360 Tech
1 min
"AI is No Longer a Buzzword, AI is at the Core of most Modern Solutions" | Paul Mills @ DTXUCX 2024
Video
"AI is No Longer a Buzzword, AI is at the Core of most Modern Solutions" | Paul Mills @ DTXUCX 2024
by EM360 Tech
1 min
"You can have the Best Tech, it will Fail Without the Right People" | Susan Walsh @ DTXUCX 2024
Video
"You can have the Best Tech, it will Fail Without the Right People" | Susan Walsh @ DTXUCX 2024
by EM360 Tech
1 min
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Salvador Technologies: Cyber-Attack Recovery Solution Introduction Video
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"Automation will play a big role! | Stuart McGregor @ Infosecurity Europe 2023
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"Automation will play a big role! | Stuart McGregor @ Infosecurity Europe 2023
by Ellis Stewart
1 min
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"Ensure there is a migration path for your algorithms!" | Jason Hart @ Infosecurity Europe
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Video
Security

"Ensure there is a migration path for your algorithms!" | Jason Hart @ Infosecurity Europe

by Ellis Stewart
1 min
"You need to be aware of your problems!" | Martin Mackay @ Infosecurity Europe 2023
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"You need to be aware of your problems!" | Martin Mackay @ Infosecurity Europe 2023
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"Zero Trust is the way forward for protection!" | Trevor Dearing @ Infosecurity Europe
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"Zero Trust is the way forward for protection!" | Trevor Dearing @ Infosecurity Europe
by Ellis Stewart
1 min
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"Sophisticated attacks on targeted individuals are on the rise! | Suzan Sakarya @ Infosecurity Europe
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"Sophisticated attacks on targeted individuals are on the rise! | Suzan Sakarya @ Infosecurity Europe
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Exclusive analysis from industry leaders

Wayne Eckerson
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Wayne Eckerson
President at Eckerson Group
Alejandro Leal
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Alejandro Leal
Analyst at KuppingerCole Analysts
Kevin Petrie
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Kevin Petrie
Vice President of Research at BARC