AI 7 April 2021 12 MIN

Tech Chat: Leveraging Intelligent Automation to Deliver Exceptional CX

Despite rising customer expectations, many organisations continue to rely on outdated, manual processes that cause delays, frustration, and hold businesses back. Artificial Intelligence (AI) and its related technologies, including Intelligent Document Processing (IDP), are creating a sea of change across nearly every data-centric industry, automating everything from underwriting to customer onboarding and procure-to-pay. 

In this special episode of Tech Chat, Nay Odutola, VP of EMEA at Hyperscience, interviews Tamara Ries, Head of Third Party Management at wefox Insurance. Assessing the value of investing in intelligent automation, Tamara gives us some of her insights into how Hyperscience has helped wefox deliver exceptional CX.

Hyperscience modernizes mission-critical processes and operations for Global 2000 organizations and governments. Since 2014, Hyperscience’s automation technology has helped data-centric companies parse through vast amounts of unstructured inputs and raw information to get to swifter and smarter business outcomes. Through the Hyperscience Platform, enterprises are empowered to transform their operations, and drive operational efficiency as well as human productivity by fully unlocking the power of their data.

Ranked on the Inc. Fastest-Growing Company List, Hyperscience has raised $190M+ from investors including Tiger Global, BOND, Bessemer Venture Partners, Stripes, and FirstMark. The company has a global footprint with offices in New York City, Sofia and London. For more information, please visit www.hyperscience.com.