Podcasts, Articles, News and Insights From Enterprise Technology Leaders
How Agentic Voice AI Is Changing the Customer Experience
What happens when voice AI stops simply answering questions and starts getting things done? Pranay Jain of Enterprise Bot explains why the next generation of customer experience will depend on AI capable of understanding context.
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How does artificial intelligence fuel data analytics?
What are the implications of the cybersecurity skills shortage?
What is the impact of the Internet of Things on distributed denial-of-service attacks?
Why Are Business Glossaries So Important in Data?
A business glossary creates a shared language for data, helping organisations improve consistency, data quality, governance, and compliance across teams.
How should organisations address the weakest link in their cybersecurity?
How can organisations benefit from having cyber insurance?
Anonymity on the Internet by Jurijs Rapoports, Chapter Leader at the OWASP Foundation
Delivering great customer experience – five steps to success, by Bob Dunn at Hyland
What is the role of digital twin technology within an organisation’s digital transformation?
What kind of threat does a disgruntled employee pose to an organisation’s cybersecurity?
Six Dangers of Having Artificial Intelligence Chatbots in Customer Service by Neeraj R at AirTract
Why has cybersecurity become a political issue?
What does SD-WAN mean for the IT skills gap?
How do telepresence robots help enterprises meet the demands of a modern workplace?
What Are the Pitfalls of PLCs in IIoT-Driven Environments?
PLCs are central to modern industrial operations, but connecting them to IIoT networks can expand the attack surface.
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