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Mati: How Mexican neobank Cuenca became KYC compliant in a few days
![](/sites/default/files/styles/cropper_main_image/public/2020-07/Canva-Man-hands-using-online-banking-and-icon-on-tablet-screen-device-in-coffee-shop.-Technology-E-commerce-Commercial.-Online-payment-digital-and-shopping-on-network-connection.-696x412.jpg.webp?itok=iZHXTJWY)
Cuenca is currently one of the most exciting neobanks operating in Latin America: in only 12 months, the company has increased by 10,000% of its users. This case study explains how Cuenca became compliant with KYC and AML regulations in Mexico, which is known as one of the world’s most advanced countries in terms of FinTech legislation. All while turning its user verification process into a competitive advantage and improving the onboarding experience of their customers. An interesting lesson for any neobank trying to scale quickly while improving customer due diligence procedures, and ensuring consistent and robust policy adherence around the world.
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