Podcasts, Articles, News and Insights From Enterprise Technology Leaders

How Agentic Voice AI Is Changing the Customer Experience

What happens when voice AI stops simply answering questions and starts getting things done? Pranay Jain of Enterprise Bot explains why the next generation of customer experience will depend on AI capable of understanding context.

Securing AI at Scale: What Enterprises Get Wrong Securing AI at Scale: What Enterprises Get Wrong
How Agentic Voice AI Is Changing the Customer Experience How Agentic Voice AI Is Changing the Customer Experience
Why Visualisation Is the Missing Piece in AI-Driven Cybersecurity Why Visualisation Is the Missing Piece in AI-Driven Cybersecurity
Understanding DDoS Attacks and How to Defend Against Them Understanding DDoS Attacks and How to Defend Against Them
The New Attack Surface: Managing Risk in an AI and Open Source World The New Attack Surface: Managing Risk in an AI and Open Source World
Who Owns an AI Agent? Rethinking Identity, Security, & Accountability Who Owns an AI Agent? Rethinking Identity, Security, & Accountability
What Is "Agent Debt" and Why Is It Breaking Your AI Code? What Is "Agent Debt" and Why Is It Breaking Your AI Code?
Is Microsoft 365 Storage Becoming an AI Cost Problem? Is Microsoft 365 Storage Becoming an AI Cost Problem?

Meet EM360Tech's Experts

Gain actionable insights from leaders in enterprise technology and B2B tech marketing.
Explore by Expertise
Edosa Odaro
Edosa Odaro, AI Value Advisor & Speaker at VDS Global

Edosa Odaro

AI Value Advisor & Speaker at VDS Global
Ramon Chen
Ramon Chen, Technology Advisor at CDOIQ Program

Ramon Chen

Technology Advisor at CDOIQ Program
Barry Flack
Barry Flack, CEO at BF Consultancy

Barry Flack

CEO at BF Consultancy
Aparna Sundararajan
Aparna Sundararajan, Strategic Advisor - Secure AI at Rain Consulting Services

Aparna Sundararajan

Strategic Advisor - Secure AI at Rain Consulting Services
Evgeniy Kharam
Evgeniy Kharam, Founder at EK Cyber and Media Consulting

Evgeniy Kharam

Founder at EK Cyber and Media Consulting
Wayne Eckerson
Wayne Eckerson, President at Eckerson Group

Wayne Eckerson

President at Eckerson Group

Filters

Exclusive EM360Tech Content

Discover expert led podcasts, articles, and news from enterprise technology leaders at EM360Tech, your source for B2B tech intelligence

Read France Set to Allow Police to Spy Through Phones
Matt Harris, Head of Content at EM360
Matt Harris Matt Harris

France Set to Allow Police to Spy Through Phones

Digital rights group La Quadrature du Net wrote in a May statement that the provisions "raise serious concerns over infringements of fundamental liberties" and that the new powers would violate "the right to security, right to a private life and to correspondence".

Security 2 min
Content type
Explore by tags
The Problems We Created By Solving Problems: Why The Technologies Reshaping Our World Are Creating Challenges We Never Expected
em360tech image
Whitepaper
AI

The Problems We Created By Solving Problems: Why The Technologies Reshaping Our World Are Creating Challenges We Never Expected

by Megan Leanda Berry
5 min

Get the new EM360Tech report exploring what happens when useful technologies become essential. See how scale, automation, connectivity, digital services and interdependence create new risks and responsibilities that organisations often only discover after those systems are already critical.

  • Why successful technology creates new dependencies
  • How automation changes responsibility and accountability
  • Why connectivity creates risks beyond the system itself
  • How digital growth creates accessibility and resilience challenges
  • What it takes to design for second-order consequences
Get The Report Now
The Approval Economy: Why Enterprise Marketing Is Losing Control Of The Buying Journey
em360tech image
Whitepaper
AI

The Approval Economy: Why Enterprise Marketing Is Losing Control Of The Buying Journey

by Megan Leanda Berry
6 min

Stop chasing visibility. Start building approval.

Get the new EM360Tech report on the approval economy. Learn why enterprise buying decisions increasingly form outside vendor-controlled channels, and how to build trust, credibility, and buyer confidence that survives scrutiny.

  • Why approval matters more than attention
  • How AI, analysts, reviews, and peers shape influence
  • Why intent data tells only part of the story
  • The difference between discovery content and approval content
  • How to make enterprise decisions easier to defend
     
Read The Report Now
Something About AI Still Doesn’t Feel Right
em360tech image
Whitepaper
AI

Something About AI Still Doesn’t Feel Right

by Megan Leanda Berry
4 min

AI is changing work. Just not the way we expected.

Get the new EM360Tech report exploring the gap between the AI story we’ve been told and what’s actually happening at work. See how AI is reshaping jobs, raising expectations, increasing pressure, and changing what people are responsible for.

  • Why productivity gains don’t always mean less work
  • How jobs are changing without simply disappearing
  • Why faster work is creating higher expectations
  • Where the AI verification burden comes from
  • What changes when AI moves from assisting to acting
Download Report Now