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The Rise of Autonomous Customer Experience: How Should Enterprise Leaders Prepare Today?

What happens when customer service becomes increasingly autonomous? Pranay Jain joins Christina Stathopoulos to explore where AI can improve the customer journey.

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Edosa Odaro
Edosa Odaro, AI Value Advisor & Speaker at VDS Global

Edosa Odaro

AI Value Advisor & Speaker at VDS Global
Ramon Chen
Ramon Chen, Technology Advisor at CDOIQ Program

Ramon Chen

Technology Advisor at CDOIQ Program
Barry Flack
Barry Flack, CEO at BF Consultancy

Barry Flack

CEO at BF Consultancy
Aparna Sundararajan
Aparna Sundararajan, Strategic Advisor - Secure AI at Rain Consulting Services

Aparna Sundararajan

Strategic Advisor - Secure AI at Rain Consulting Services
Evgeniy Kharam
Evgeniy Kharam, Founder at EK Cyber and Media Consulting

Evgeniy Kharam

Founder at EK Cyber and Media Consulting
Wayne Eckerson
Wayne Eckerson, President at Eckerson Group

Wayne Eckerson

President at Eckerson Group

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Read How AI Agents Are Changing Enterprise Cloud Development
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How AI Agents Are Changing Enterprise Cloud Development

coder ceo podcast on agentic ai for tech transformed

Explore how agentic AI is reshaping software development by augmenting developers, accelerating prototyping and code creation, and enabling secure, flexible collaboration through cloud development environments.

Read How Businesses Can Leverage AI for IP Management
Mian ikrama, SEO expert at Hqfix
Mian ikrama Mian ikrama

How Businesses Can Leverage AI for IP Management

In the business world, the constant change of technology can make operating a business become tricky. There are many problems that businesses face nowadays and one of the most common issues is how to handle Intellectual Property (IP). 

Read Return to Office and Agentic Al Realities
Jon Arnold, Principal at J Arnold & Associates
Jon Arnold Jon Arnold

Return to Office and Agentic Al Realities

Explore the latest workplace and customer experience trends, from the return-to-office debate and corporate real estate to Agentic AI’s growing role in contact centres and enterprise CX.