Podcasts, Articles, News and Insights From Enterprise Technology Leaders

How Agentic Voice AI Is Changing the Customer Experience

What happens when voice AI stops simply answering questions and starts getting things done? Pranay Jain of Enterprise Bot explains why the next generation of customer experience will depend on AI capable of understanding context.

Meet EM360Tech's Experts

Gain actionable insights from leaders in enterprise technology and B2B tech marketing.
Explore by Expertise
Edosa Odaro
Edosa Odaro, AI Value Advisor & Speaker at VDS Global

Edosa Odaro

AI Value Advisor & Speaker at VDS Global
Ramon Chen
Ramon Chen, Technology Advisor at CDOIQ Program

Ramon Chen

Technology Advisor at CDOIQ Program
Barry Flack
Barry Flack, CEO at BF Consultancy

Barry Flack

CEO at BF Consultancy
Aparna Sundararajan
Aparna Sundararajan, Strategic Advisor - Secure AI at Rain Consulting Services

Aparna Sundararajan

Strategic Advisor - Secure AI at Rain Consulting Services
Evgeniy Kharam
Evgeniy Kharam, Founder at EK Cyber and Media Consulting

Evgeniy Kharam

Founder at EK Cyber and Media Consulting
Wayne Eckerson
Wayne Eckerson, President at Eckerson Group

Wayne Eckerson

President at Eckerson Group

Filters

Exclusive EM360Tech Content

Discover expert led podcasts, articles, and news from enterprise technology leaders at EM360Tech, your source for B2B tech intelligence

Read The Economic Benefits of the Starburst Data Platform for Apps and AI
starburst logo

The Economic Benefits of the Starburst Data Platform for Apps and AI

The Economic Benefits of the Starburst Data Platform for Apps and AI Independent validation by Enterprise Strategy Group (now Omdia) shows how enterprises using the Starburst Data Platform reduce total cost of ownership, achieve measurable ROI, and accelerate access to data for analytics and AI.

Read Streamlined Demand Management Through Separation of Value and Delivery for Major Telecommunications Enterprise
mindfuel logo

Streamlined Demand Management Through Separation of Value and Delivery for Major Telecommunications Enterprise

"Mindfuel has given us the clarity we were missing. Business teams now have a space where they can easily express their needs, and our development teams can focus on execution instead of deciphering vague tickets." Data Product Management Leader, Major Telecommunication Enterprise