Podcasts, Articles, News and Insights From Enterprise Technology Leaders

Podcasts, articles, and news delivering analyst-led perspectives to help leaders navigate AI, data, cybersecurity, and infrastructure decisions.

What Should Contact Centres Do First to Prepare for Agentic AI?

In the recent episode of the Tech Transformed podcast, Dialpad Lead Product Manager Calvin Hohener sits down with host Jon Arnold, Principal at J Arnold & Associates. They discuss the transition from legacy chatbots to more autonomous agents capable of completing tasks and improving customer interactions.

What Should Contact Centres Do First to Prepare for Agentic AI?

Responsible AI Starts with Responsible Data: Building Trust at Scale

Amy Horowitz, Group VP at Informatica, and Kevin Petrie, VP of Research at BARC, in discussion about responsible AI and trusted data for enterprise technology.

Responsible AI Starts with Responsible Data: Building Trust at Scale

Ponemon Research Report: Digital Executive Protection Research Report 2025

Ponemon Research Report: Digital Executive Protection Research Report 2025

Ray Security Solution Brief

Ray Security Solution Brief

From IoT to AIoT: Operational and Security Challenges for Modern Enterprises

From IoT to AIoT: Operational and Security Challenges for Modern Enterprises

The Missing Piece: How Data and AI Impact Management Unlocks Business Value

The Missing Piece: How Data and AI Impact Management Unlocks Business Value

The AI-Ready Data Core: Creating the Foundation for Intelligent Systems

The AI-Ready Data Core: Creating the Foundation for Intelligent Systems

Meet EM360Tech's Experts

Gain actionable insights from leaders in enterprise technology and B2B tech marketing.

Warwick Ashford

Warwick Ashford

Senior Analyst at KuppingerCole Analysts AG

Security

David Danto

Director of Emerging Technology at IMCCA

Emerging Technologies

Martin Kuppinger

Martin Kuppinger

Founder and Principal Analyst at KuppingerCole

Security

Osman Celik

Research Analyst at KuppingerCole Analysts AG

Data

Alexei Balaganski

Alexei Balaganski

Lead Analyst and CTO at KuppingerCole Analysts

Security

Anne Bailey

Senior Analyst at KuppingerCole Analysts

AI
Data