Podcasts, Articles, News and Insights From Enterprise Technology Leaders
How Agentic Voice AI Is Changing the Customer Experience
What happens when voice AI stops simply answering questions and starts getting things done? Pranay Jain of Enterprise Bot explains why the next generation of customer experience will depend on AI capable of understanding context.
Meet EM360Tech's Experts
Gain actionable insights from leaders in enterprise technology and B2B tech marketing.
Filters
Exclusive EM360Tech Content
Discover expert led podcasts, articles, and news from enterprise technology leaders at EM360Tech, your source for B2B tech intelligence
Understanding User Journeys and Getting Into the Industry: Marketing Analytics vs. Product Analytics
Discover how marketing and product analytics reveal user behaviour, improve customer journeys and drive conversions, while exploring the skills needed to build a career in analytics.
“The Secret of my Success is...!” - Elon Musk @ VivaTech
Ransomware Attacks Have Surged by 40% Since 2022, Report Finds
The Gap Between Employee and Employer is Growing
The divide between employees and executives is making return-to-office strategies increasingly difficult to navigate.
Japanese Companies Significant Target for State-Sponsored Attacks
Japanese organisations are facing growing cyber risks from state-sponsored groups and ransomware operators, with manufacturing emerging as a particularly attractive target.
Saving the City Centre: Hybrid Working is Leaving London Deserted
As more and more companies embrace hybrid working, the number of vacant office buildings across London has skyrocketed – and the city centre is nigh-on deserted.
Databricks to Acquire Leading Generative AI Platform
The Diversity, Equity & Inclusion in Tech Awards
The Diversity, Equity & Inclusion in Tech Awards Are Here
What is a Data Domain?
What Is A Data Steward
"Automation will play a big role! | Stuart McGregor @ Infosecurity Europe 2023
"Ensure there is a migration path for your algorithms!" | Jason Hart @ Infosecurity Europe
"You need to be aware of your problems!" | Martin Mackay @ Infosecurity Europe 2023
"Zero Trust is the way forward for protection!" | Trevor Dearing @ Infosecurity Europe
AI for Employee and Customer Experience by Aisera
Understand how Aisera uses AI to improve both employee and customer experiences by streamlining support, increasing efficiency and enabling faster, more consistent service delivery.
Sign up for the EM360Tech Newsletter
Get the latest insights, analysis and tech news delivered straight to your inbox