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The Rise of Autonomous Customer Experience: How Should Enterprise Leaders Prepare Today?

What happens when customer service becomes increasingly autonomous? Pranay Jain joins Christina Stathopoulos to explore where AI can improve the customer journey.

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Dr Joe Perez
Dr Joe Perez, Sr Sys Specialist & Team Leader at NC Department of Health & Human Services

Dr Joe Perez

Sr Sys Specialist & Team Leader at NC Department of Health & Human Services
Dana Gardner
Dana Gardner, Founder and Principal Analyst at Interarbor Solutions

Dana Gardner

Founder and Principal Analyst at Interarbor Solutions
Ken Buckler
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Ken Buckler

Research Director at Enterprise Management Associates
Christina Stathopoulos
Christina Stathopoulos, Founder - Data & AI Evangelist at Dare to Data

Christina Stathopoulos

Founder - Data & AI Evangelist at Dare to Data
John Santaferraro
John Santaferraro, Industry Analyst at Ferraro Consulting

John Santaferraro

Industry Analyst at Ferraro Consulting
Tiankai Feng
Tiankai Feng, Data & AI Strategy Director at Thoughtworks

Tiankai Feng

Data & AI Strategy Director at Thoughtworks

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