Talkdesk: Extending the value proposition beyond the contact center
“A real-time layer of continuous authorisation which revalidates an agent's access as it acts and catches behaviour. When this drifts mid-session, the protect capability enforces policy based on the intent of the user or the intent of the agent at that moment.”
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Responding to Demand
With customer centricity becoming more important than ever, organisations need to get ahead in the AI game for a quicker route to insights.
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