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Exploring AI Integration in Contact Centers: Insights from DTXUCX 2024

Exploring AI Integration in Contact Centers: Insights from DTXUCX 2024

“The Key is Balance Between Adopting New Technology with Guardrails On”| Noam Liran @ Big Data LDN

“The Key is Balance Between Adopting New Technology with Guardrails On”| Noam Liran @ Big Data LDN

"AI is Less of a Focus this Year" | Mike Plested @ DTXUCX 2024

Video

"AI is Less of a Focus this Year" | Mike Plested @ DTXUCX 2024

by EM360 Tech

1 min

"AI is No Longer a Buzzword, AI is at the Core of most Modern Solutions" | Paul Mills @ DTXUCX 2024

Video

"AI is No Longer a Buzzword, AI is at the Core of most Modern Solutions" | Paul Mills @ DTXUCX 2024

by EM360 Tech

1 min

"You can have the Best Tech, it will Fail Without the Right People" | Susan Walsh @ DTXUCX 2024

Video

"You can have the Best Tech, it will Fail Without the Right People" | Susan Walsh @ DTXUCX 2024

by EM360 Tech

1 min

Meet Dynamic Customer Demands with Collaborative End-to-End Configuration

Video

Meet Dynamic Customer Demands with Collaborative End-to-End Configuration

by EM360 Tech

1 min

The Instaclustr Story

Video

The Instaclustr Story

by EM360 Tech

1 min

TrueCue Platform Explainer

Video

TrueCue Platform Explainer

by EM360 Tech

1 min

Truecue: Cloud Data Warehousing for SMBs

Video

Truecue: Cloud Data Warehousing for SMBs

by EM360 Tech

1 min

Signals Analytics: Using Advanced Analytics to Navigate the E-Comm Boom

Video

Signals Analytics: Using Advanced Analytics to Navigate the E-Comm Boom

by EM360 Tech

1 min

Adeptia: How self service can put business users in charge

Video

Adeptia: How self service can put business users in charge

by EM360 Tech

1 min

Tech Chat Episode 88: Entrepreneurial Advice for Minority Women in Tech

Video

Tech Chat Episode 88: Entrepreneurial Advice for Minority Women in Tech

by Max Kurton

1 min

Denodo: A Successful Data Strategy for Insurers in Volatile Times

Confirmit: Innovating Digital Research - A Fireside Chat with Userneeds

Video

Confirmit: Innovating Digital Research - A Fireside Chat with Userneeds

by Michael Lodge

1 min

Tech Chat Episode 87: The Hybrid Customer Experience and Conversational Commerce

Video

Tech Chat Episode 87: The Hybrid Customer Experience and Conversational Commerce

by Max Kurton

1 min

Tech Chat Episode 86: Becoming an Event-Driven Enterprise

Video

Tech Chat Episode 86: Becoming an Event-Driven Enterprise

by Max Kurton

1 min

Exclusive analysis from industry leaders

Wayne Eckerson

President at Eckerson Group

Alejandro Leal

Analyst at KuppingerCole Analysts

Kevin Petrie

Vice President of Research at BARC

Hear from the Experts

Exclusive analysis from industry thought leaders

Barry Flack

CEO with BF Consultancy

What employee engagement should really mean in 2024

Tech Article

What employee engagement should really mean in 2024

by Barry Flack

1 min

Will the new wave of Technology finally help cure the productivity puzzle?

Tech Article

Will the new wave of Technology finally help cure the productivity puzzle?

by Barry Flack

2 min

Shubhangi Dua

Apple AI Upgrade To Launch LLM Siri

Tech Article

Apple AI Upgrade To Launch LLM Siri

by Shubhangi Dua

6 min

French Hospitals Hit by Cyberattack, Hacker Exposes 750k Patient Records

Tech Article

French Hospitals Hit by Cyberattack, Hacker Exposes 750k Patient Records

by Shubhangi Dua

4 min

Beyond the hype - AI use cases that are delivering real business value

Mind the AI Gap: Bridging Skills for the UK’s Future

AI Jesus Installed in Swiss Church

Apple AI Upgrade To Launch LLM Siri

What is Big Data?

Data Quality Management vs Master Data Management

Usage-Based Magic: Turning Cloud Data Into Dollar-Saving Decisions

What is Data Mesh? How it Helps Enterprises Make Informed decisions

What is a Low-Code Platform? Benefits and Risks

What is Quantum Computing? The Future Of Computing Explained

Reducing Delivery Times and Costs: How Machine Learning Optimizes Delivery Routes Efficiently

Skip the Code, Keep the Power: Inside the Low-Code Revolution

Top 10 Sustainable Software Companies for 2024

Exploring AI Integration in Contact Centers: Insights from DTXUCX 2024

Episode 3 - BMC Connect 2024 - The Split Announcement and Conference Learnings

Solution Overview: What is Unified Capture by Theta Lake?

HDCF Life Data Breach Jeopardises Customer Data

Andrew Tate Website Hacked By Political Hacktivist Group

French Hospitals Hit by Cyberattack, Hacker Exposes 750k Patient Records

Fintech Giant Finastra Hit by Data Breach, Hacker Claims Responsibility

Elon Musk's ‘X’ Rival, Bluesky is Taking Off, What is it?

Takeaways From Fall Conferences - AI Evolution for EX and CX, Getting Workers Back to the Office, and Future of Work Expo Updates

Foursquare App Is Winding Down. What Is It & What Happened To It?

Meta Bans Students’ Social Media Accounts Tracking Celeb Private Jets

HDCF Life Data Breach Jeopardises Customer Data

What is Big Data?

Data Quality Management vs Master Data Management

AI Jesus Installed in Swiss Church

Mind the AI Gap: Bridging Skills for the UK’s Future

Usage-Based Magic: Turning Cloud Data Into Dollar-Saving Decisions

From the Cloud to Your Pocket: The Future of Intelligent AI

How do Hackers Collect Intelligence on their Victims?

Top 10 Sustainable Software Companies for 2024

Top 10 Anti-Malware Tools

Top 10 Best AI Podcasts For AI Enthusiasts

Top 10 Predictive Analytics Tools for 2024

Beyond the hype - AI use cases that are delivering real business value

HashiCorp: Your Path to Cloud Maturity

HashiCorp & Deutsche Bank Case Study

Security Lifecycle Management with the HashiCorp Cloud Platform

AI and Big Data Expo Global adds a host of leading industry experts to the agenda

AI and Big Data Expo Europe key agenda sessions

Cybersecurity Luminary Stephen Khan to Receive Prestigious Hall of Fame Award at Infosecurity Europe

Leadership powerhouse Claire Williams OBE reveals how to navigate change and develop a strong team culture at Infosecurity Europe 2024

Exploring AI Integration in Contact Centers: Insights from DTXUCX 2024

"AI is Less of a Focus this Year" | Mike Plested @ DTXUCX 2024

"You can have the Best Tech, it will Fail Without the Right People" | Susan Walsh @ DTXUCX 2024

"AI is No Longer a Buzzword, AI is at the Core of most Modern Solutions" | Paul Mills @ DTXUCX 2024

Featured Videos

Exploring AI Integration in Contact Centers: Insights from DTXUCX 2024

“The Key is Balance Between Adopting New Technology with Guardrails On”| Noam Liran @ Big Data LDN

"AI is Less of a Focus this Year" | Mike Plested @ DTXUCX 2024

"AI is No Longer a Buzzword, AI is at the Core of most Modern Solutions" | Paul Mills @ DTXUCX 2024

"You can have the Best Tech, it will Fail Without the Right People" | Susan Walsh @ DTXUCX 2024

Meet Dynamic Customer Demands with Collaborative End-to-End Configuration

The Instaclustr Story

TrueCue Platform Explainer

Truecue: Cloud Data Warehousing for SMBs

Signals Analytics: Using Advanced Analytics to Navigate the E-Comm Boom

Adeptia: How self service can put business users in charge

Tech Chat Episode 88: Entrepreneurial Advice for Minority Women in Tech

Denodo: A Successful Data Strategy for Insurers in Volatile Times

Confirmit: Innovating Digital Research - A Fireside Chat with Userneeds

Tech Chat Episode 87: The Hybrid Customer Experience and Conversational Commerce

Tech Chat Episode 86: Becoming an Event-Driven Enterprise

Exclusive analysis from industry leaders

Hear from the Experts

What employee engagement should really mean in 2024

Will the new wave of Technology finally help cure the productivity puzzle?

Apple AI Upgrade To Launch LLM Siri

French Hospitals Hit by Cyberattack, Hacker Exposes 750k Patient Records