There’s no question that artificial intelligence (AI) is a primary topic of technology conversations today. OpenAI’s ChatGPT has become the fastest-growing consumer application of all time. AI startups like Mistral have raised enormous funding rounds. And technology companies of all stripes have rushed to incorporate AI features into their product offerings.

As with any hype cycle, AI certainly has outlandish expectations. But there is also a clear promise of business value. At Appsmith, we’re deeply interested in the potential of AI, and as a low-code development company, we want to help organizations realize that potential in the applications, tools, and automated business processes that they develop.

The key is to understand business value and separate it from hype. To explore how AI is being adopted within businesses and identify where they’re seeing the biggest returns, we surveyed 140 technology professionals (IT and engineering) across the Appsmith community and businesses in North America. This is what we found.