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Exploring AI Integration in Contact Centers: Insights from DTXUCX 2024

Exploring AI Integration in Contact Centers: Insights from DTXUCX 2024

“The Key is Balance Between Adopting New Technology with Guardrails On”| Noam Liran @ Big Data LDN

“The Key is Balance Between Adopting New Technology with Guardrails On”| Noam Liran @ Big Data LDN

"AI is Less of a Focus this Year" | Mike Plested @ DTXUCX 2024

Video

"AI is Less of a Focus this Year" | Mike Plested @ DTXUCX 2024

by EM360 Tech

1 min

"AI is No Longer a Buzzword, AI is at the Core of most Modern Solutions" | Paul Mills @ DTXUCX 2024

Video

"AI is No Longer a Buzzword, AI is at the Core of most Modern Solutions" | Paul Mills @ DTXUCX 2024

by EM360 Tech

1 min

"You can have the Best Tech, it will Fail Without the Right People" | Susan Walsh @ DTXUCX 2024

Video

"You can have the Best Tech, it will Fail Without the Right People" | Susan Walsh @ DTXUCX 2024

by EM360 Tech

1 min

Exploring AI Integration in Contact Centers: Insights from DTXUCX 2024

Video

Exploring AI Integration in Contact Centers: Insights from DTXUCX 2024

by EM360 Tech

2 min

“The Key is Balance Between Adopting New Technology with Guardrails On”| Noam Liran @ Big Data LDN

Video

“The Key is Balance Between Adopting New Technology with Guardrails On”| Noam Liran @ Big Data LDN

by EM360 Tech

1 min

"AI is Less of a Focus this Year" | Mike Plested @ DTXUCX 2024

Video

"AI is Less of a Focus this Year" | Mike Plested @ DTXUCX 2024

by EM360 Tech

1 min

"You can have the Best Tech, it will Fail Without the Right People" | Susan Walsh @ DTXUCX 2024

Video

"You can have the Best Tech, it will Fail Without the Right People" | Susan Walsh @ DTXUCX 2024

by EM360 Tech

1 min

"AI is No Longer a Buzzword, AI is at the Core of most Modern Solutions" | Paul Mills @ DTXUCX 2024

Video

"AI is No Longer a Buzzword, AI is at the Core of most Modern Solutions" | Paul Mills @ DTXUCX 2024

by EM360 Tech

1 min

"We Need to Better Secure and Govern AI & ML in our Organisations" | Neil Thacker @ DTXUCX 2024

Video

"We Need to Better Secure and Govern AI & ML in our Organisations" | Neil Thacker @ DTXUCX 2024

by EM360 Tech

1 min

"Everyone is Talking about AI" | Krunal Patel @ DTXUCX 2024

Video

"Everyone is Talking about AI" | Krunal Patel @ DTXUCX 2024

by EM360 Tech

1 min

"Everyone is Talking about AI" | Krunal Patel @ DTXUCX 2024

"Most Companies are Using Too Many UC Platforms"| Garth Landers @ DTXUCX 2024

Video

"Most Companies are Using Too Many UC Platforms"| Garth Landers @ DTXUCX 2024

by EM360 Tech

1 min

"Companies Need to Address the Growth of Data" | Karl Fontanari @ DTXUCX 2024

Video

"Companies Need to Address the Growth of Data" | Karl Fontanari @ DTXUCX 2024

by EM360 Tech

1 min

How Fivetran Automates Data Movement for Global Enterprises

Video

How Fivetran Automates Data Movement for Global Enterprises

by EM360 Tech

1 min

Exclusive analysis from industry leaders

Wayne Eckerson

President at Eckerson Group

Alejandro Leal

Analyst at KuppingerCole Analysts

Kevin Petrie

Vice President of Research at BARC

Hear from the Experts

Exclusive analysis from industry thought leaders

Barry Flack

CEO with BF Consultancy

What employee engagement should really mean in 2024

Tech Article

What employee engagement should really mean in 2024

by Barry Flack

1 min

Will the new wave of Technology finally help cure the productivity puzzle?

Tech Article

Will the new wave of Technology finally help cure the productivity puzzle?

by Barry Flack

2 min

Shubhangi Dua

Generative AI Lacks Coherent Grasp of the Real World, Study Reveals

Tech Article

Generative AI Lacks Coherent Grasp of the Real World, Study Reveals

by Shubhangi Dua

4 min

What is Quantum Computing? How it works & Why is it Important?

Tech Article

What is Quantum Computing? How it works & Why is it Important?

by Shubhangi Dua

6 min

New AI Can Authenticate Designer Shoes Based on Smell

Generative AI Lacks Coherent Grasp of the Real World, Study Reveals

What is Artificial General Intelligence (AGI)? The Next Frontier of AI

This AI-Powered Sensory System Detects Toxic Gases in Real-Time

Meta Slammed With 15M Fine For Collecting User Data in South Korea

Building Blocks of a Modern Data Architecture: Ten Defining Characteristics

Harmonizing Data Mesh and Data Fabric: Building a Cohesive Data Strategy

What is Data Fabric? Architecture, Features and Use Cases

What is Quantum Computing? How it works & Why is it Important?

Skip the Code, Keep the Power: Inside the Low-Code Revolution

Fully Homomorphic Encryption and The Future of Data Privacy

New Machine Learning Model Spots Real-Time Fake News With 69% Accuracy

Exploring AI Integration in Contact Centers: Insights from DTXUCX 2024

Episode 3 - BMC Connect 2024 - The Split Announcement and Conference Learnings

Solution Overview: What is Unified Capture by Theta Lake?

Fall Tech Conference Preview, Amazon's Return to Office Mandate, and Updates for Our Podcast

What is ITDR (Identity Threat Detection and Response)?

Schneider Electric Suffers Major Data Breach, Personal Information Compromised

Closing the Cloud Gap: CDR vs. Traditional Security in the Fight for Resilience

Courage & Resilience: Bringing FBI Grit to Cybersecurity

Takeaways From Fall Conferences - AI Evolution for EX and CX, Getting Workers Back to the Office, and Future of Work Expo Updates

Foursquare App Is Winding Down. What Is It & What Happened To It?

Meta Bans Students’ Social Media Accounts Tracking Celeb Private Jets

The Dark Side of Messaging Apps: How Criminal Networks Exploit Telegram

New AI Can Authenticate Designer Shoes Based on Smell

Generative AI Lacks Coherent Grasp of the Real World, Study Reveals

What is Quantum Computing? How it works & Why is it Important?

What is Artificial General Intelligence (AGI)? The Next Frontier of AI

Takeaways From Fall Conferences - AI Evolution for EX and CX, Getting Workers Back to the Office, and Future of Work Expo Updates

Closing the Cloud Gap: CDR vs. Traditional Security in the Fight for Resilience

Courage & Resilience: Bringing FBI Grit to Cybersecurity

Skip the Code, Keep the Power: Inside the Low-Code Revolution

Top 10 Anti-Malware Tools

Top 10 Best AI Podcasts For AI Enthusiasts

Top 10 Predictive Analytics Tools for 2024

Top 10 System Integrator Companies for 2024

HashiCorp: Your Path to Cloud Maturity

HashiCorp & Deutsche Bank Case Study

Security Lifecycle Management with the HashiCorp Cloud Platform

Filecloud Datasheet

AI and Big Data Expo Global adds a host of leading industry experts to the agenda

AI and Big Data Expo Europe key agenda sessions

Cybersecurity Luminary Stephen Khan to Receive Prestigious Hall of Fame Award at Infosecurity Europe

Leadership powerhouse Claire Williams OBE reveals how to navigate change and develop a strong team culture at Infosecurity Europe 2024

Exploring AI Integration in Contact Centers: Insights from DTXUCX 2024

"AI is Less of a Focus this Year" | Mike Plested @ DTXUCX 2024

"You can have the Best Tech, it will Fail Without the Right People" | Susan Walsh @ DTXUCX 2024

"AI is No Longer a Buzzword, AI is at the Core of most Modern Solutions" | Paul Mills @ DTXUCX 2024

Featured Videos

Exploring AI Integration in Contact Centers: Insights from DTXUCX 2024

“The Key is Balance Between Adopting New Technology with Guardrails On”| Noam Liran @ Big Data LDN

"AI is Less of a Focus this Year" | Mike Plested @ DTXUCX 2024

"AI is No Longer a Buzzword, AI is at the Core of most Modern Solutions" | Paul Mills @ DTXUCX 2024

"You can have the Best Tech, it will Fail Without the Right People" | Susan Walsh @ DTXUCX 2024

Exploring AI Integration in Contact Centers: Insights from DTXUCX 2024

“The Key is Balance Between Adopting New Technology with Guardrails On”| Noam Liran @ Big Data LDN

"AI is Less of a Focus this Year" | Mike Plested @ DTXUCX 2024

"You can have the Best Tech, it will Fail Without the Right People" | Susan Walsh @ DTXUCX 2024

"AI is No Longer a Buzzword, AI is at the Core of most Modern Solutions" | Paul Mills @ DTXUCX 2024

"We Need to Better Secure and Govern AI & ML in our Organisations" | Neil Thacker @ DTXUCX 2024

"Everyone is Talking about AI" | Krunal Patel @ DTXUCX 2024

"Everyone is Talking about AI" | Krunal Patel @ DTXUCX 2024

"Most Companies are Using Too Many UC Platforms"| Garth Landers @ DTXUCX 2024

"Companies Need to Address the Growth of Data" | Karl Fontanari @ DTXUCX 2024

How Fivetran Automates Data Movement for Global Enterprises

Exclusive analysis from industry leaders

Hear from the Experts

What employee engagement should really mean in 2024

Will the new wave of Technology finally help cure the productivity puzzle?

Generative AI Lacks Coherent Grasp of the Real World, Study Reveals

What is Quantum Computing? How it works & Why is it Important?