The rise of generative AI and its seemingly unlimited potential in the world of work has been well-documented in recent months.
But how can this new, hot technology be used to meet your company’s employee experience and customer experience goals?
In this episode of the EM360 Podcast, Analyst Christina Stathopoulos speaks to Karthik SJ, VP of Product at Aisera about:
- How AI is shaking up the enterprise
- Entry costs of AI are at an all time low
- Using ML and NLM to deliver ROI
Aisera is the leading provider of Enterprise ChatGPT & Generative AI solutions, helping organizations transform their operating model towards self-service while delivering delightful experiences to employees and customers. Aisera’s AI Copilot, a universal bot, harnesses industry and domain-specific LLMs in IT, HR, Customer Service, Contact Centers, Sales & Marketing, and Finance to enable customers achieve 75%+ auto-resolution rates for user requests while achieving an 80% reduction in support costs. Recognized as a leader in Generative AI by Forrester, Aisera has over 400+ partners with 1200+ prebuilt AI workflows for fulfillment and automation.
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