Pardon me for stating the obvious, but it's true: nobody likes website downtime. Not the business, and certainly not the customer. This bleeds into another aversion; no business wants to dampen customer experience or deter customer opinions on the brand. So, for anyone who gets frustrated when their picture won't upload to social media or when they keep getting hit by a 404 error, you know that this is the company's worst nightmare and that it must be out of their hands. Or is it?
Move forward with monitoring
There actually is something organisations can do to mitigate downtime. The solution is infrastructure monitoring. It does what it says on the tin: it monitors your IT infrastructure to help you catch any murmurs before your website goes down. In turn, downtime and loss of money and customers are always at arms length.
Not only that, infrastructure monitoring can even boost your security. In particular, it can check up on your infrastructure to make sure it's as secure as you need it. Of course, this works in parallel with the security software you already have in place. Thus, no stone is left unturned in your company's security.
Furthermore, an always-on solution such as infrastructure monitoring means issues can be remediated immediately. As it keeps an eye on health and performance, IT managers are freed up to focus their attention on other pressing matters. Infrastructure monitoring can also help you combat zombie servers, whereby a server sits idly without generating any traffic.
In the enterprise-wide endeavour for business growth, infrastructure monitoring becomes a necessity. As your business blossoms, your systems may start to fall behind. Thus, infrastructure monitoring will alert you in good time when your systems are reaching their capacity limit. In turn, you will be able to plan an upgrade smoothly and with no surprises.
Infrastructure monitoring is also applicable to businesses of any size. With all the benefits it brings, there's no reason that companies shouldn't be getting on board. In summary, if you want to modernise and future-proof your business, infrastructure monitoring will be of great help.
For more business essentials, check out this piece on why you need an enterprise architect.
