For UK MSP, optimizing customer experience is key to successful security posture and productivity
Pyramid Analytics: Volkswagen Group Ireland Strategically Steers Success
Volkswagen Group Ireland needed to accelerate reporting and remove manual processes across a large dealer network. Before Pyramid, reporting consisted of hard copies and emailed PDFs sent to dealerships that were then compiled centrally—a very labour-intensive activity. With Pyramid Analytics, they enabled business users with little or no training and increased efficiency to better focus on strategy. Dealers and brand managers were amazed by how easily and quickly they could gain insights into operational improvements and revenue opportunities. Executives and decision-makers could now view the business in a comprehensive and granular way—all in one easy-to-navigate platform.
“Pyramid Analytics captured the time spent on very arduous and mundane tasks and has given it back to us.” – Brendan Walsh, Head of Warranty and Customer Services.