Has Google’s Gemini AI Just Killed ChatGPT? A Comparison
Cresta: Revenue Generation Strategies in the Communication Space
The online communication tool market is constantly changing.
Major trends like the COVID-19 pandemic and global strides in digital transformation have forced enterprise communications providers to be at the forefront of their market.
But how can you stay innovative with revenue generation in an shifting industry that’s completely unrecognisable from five years ago? And how do you balance that revenue generation with the ability to provide a quality user experience?
In this episode of the EM360 Podcast, Analyst Jon Arnold speaks to Tim Shi, Co-Founder and CTO at Cresta as they explore:
- Staying innovative with revenue generation strategies
- Providing quality user experiences
- Biggest opportunities in the contact centre industry
Missed our first episode with Cresta’s CMO, Scott Kolman? Listen to how generative AI is revolutionising the contact centre here.
Recommended Content
Trending Content
AI and Big Data Expo Global 2023 Unveils Cutting-Edge Innovations Shaping the Future of Technology

IT vs OT: What’s the Difference and Where do they Intersect?

Nomad Data: Unveiling the Value of Data: Insights from a CDO Roundtable

Rhysida Ransomware Gang Threatens to Leak Royal Family Data After Hospital Hack
