Skip to main content
Home Home
  • Podcasts
  • Tech Articles
  • Top 10s
  • Content
    Topics
    • AI
    • Data
    • Emerging Technologies
    • Infrastructure Management
    • Security
    • In The News
    Media
    • Tech Articles
    • Podcasts
    • Top 10s
    • Whitepapers
    • Press Releases
    • Video Resources
  • Solution Providers
  • Industry Leaders
  • Sign In
  • Join the community
Home
Get Started
  • Access expert IT resources for free
  • Discover actionable insights from industry experts
  • Network with IT professionals and grow your network
  • Unlock exclusive analyst-led content
  • Share your thoughts with our global IT community
Coming Soon...
  • Access free expert IT resources
  • Network with professionals and industry leaders
  • Gain exclusive insights from a global IT community

Or

Sign up with LinkedIn
Sign up with Github
Sign up with Google
Signup as business
Already have account?
Privacy Policy
Contact us
Showing results for
  • Content
  • Industry experts
  • Solution providers
  • Events
No matches found
Explore by topics
Explore by type
Loading content ...
Loading content ...
Loading content ...
No result found for
Podcasts
Tech articles
Top 10s
  • AI
  • Data
  • Emerging Technologies
  • Infrastructure Management
  • Security
  • In the news
  • Press release
  • Video resources
  • Whitepapers
Industry Leaders
Media partners
Solution Providers
Events
  • About us
  • Contact us
  • FAQs
em360tech image

Cresta

1 followers
Follow

Areas of expertise

AI

About

540 Bryant St, Palo Alto, CA 94301

Cresta centralizes and amplifies the knowledge, insights, and coaching the contact center needs to reach peak performance. Cresta turns real-time insights into real-time actions that make the contact center smarter and drive business results. Customers choose Cresta for a uniquely comprehensive generative AI solution, industry-leading real-time coaching and insights, custom-tailored AI solutions, and an extensible and flexible omni-channel platform. 

Customers using Cresta have seen sales increase by 10%, ramp time reduce by 2x, CSAT improve by 20%, and agents save 5 hours in repetitive tasks every week. CarMax, Blue Nile, Earthlink, Holiday Inn Club Vacations, Porsche, and Intuit are among the leading companies using Cresta to improve the productivity of their contact center operations and drive strong business results.

...see more

Industry Gurus

Dr Jacqui Taylor
em360tech image

Dr Jacqui Taylor

CEO at FlyingBinary
Ryan Raiker
em360tech image

Ryan Raiker

Adjunct Professor at Widener University
Avery Smith
em360tech image

Avery Smith

Data Engineer at Massachusetts Institute of Technology
View more

Recommended content

The Race for AI Superpower: Trump's Bold New Bill
Tech Article

The Race for AI Superpower: Trump's Bold New Bill

by Trisha Pillay
9 min
Ep. 17 - AI in Automation: Hype, Reality, and What Comes Next
Podcast

Ep. 17 - AI in Automation: Hype, Reality, and What Comes Next

by Dan Twing
22 min
OpenAI’s ChatGPT Agent Rollout Triggers Urgent Privacy Warnings
Tech Article

OpenAI’s ChatGPT Agent Rollout Triggers Urgent Privacy Warnings

by Trisha Pillay
5 min
View more

No results found

em360tech.com

Access the latest analyst-led podcasts, tech articles, and industry resources as you connect with some of the brightest minds in enterprise tech.

  • x-icon x.com
  • linkedin-icon LinkedIn
  • youtube-icon YouTube

Topics

  • AI
  • Data
  • Emerging Technologies
  • Infrastructure Management
  • Security

Resources

  • Articles
  • Podcasts
  • Top 10s
  • Videos
  • Whitepapers

Collaborators

  • Events
  • Experts
  • Media Partners
  • Solution Providers

Company

  • About
  • Blogs
  • FAQ
  • Our Services

Subscribe to the EM360Tech Newsletter

  • Contact Us
  • Our Services
  • Blogs
  • Privacy Policy
  • Editorial Policy
  • GDPR Policy
  • Sitemap

All rights reserved. ©2025

Enterprise Management 360