J Arnold & Associates

3230 Yonge Street, Suite 1716, Toronto, ON M4N 3P6, Canada,
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About

J Arnold Associates

As Principal of J Arnold & Associates, Jon is an independent research analyst providing thought leadership and go-to-market counsel with a focus on the business-level impact of disruptive communications technologies. JAA works primarily with vendors and service providers to educate their customers on the value of these technologies and to accelerate the adoption of their offerings.

Areas of expertise

Infrastructure Management

Published content

Emerging Technologies

Arkphire: Developing Trust With Remote Workers

1 min

jon arnold podcast

Infrastructure Management

Parlamind: The Intersection of AI and CX

1 min

Infrastructure Management

monday.com: A Closer Look at Remote Working

1 min

Infrastructure Management

PGi: Defining Use Cases to Get a Great ROI on Collaboration

1 min

Infrastructure Management

Vonage and NewVoiceMedia: Unified communications, contact centres, and communications platforms

1 min

Rishi Dave of Vonage speaks to Jon Arnold in a podcast episode 2

Infrastructure Management

Vonage and NewVoiceMedia: Using the cloud to transform customer experience

1 min

Rishi Dave of Vonage speaks to Jon Arnold in a podcast

Infrastructure Management

Vonage and NewVoiceMedia: The case for cloud contact centres

1 min

Infrastructure Management

8×8: How collaboration is transforming business

1 min

Infrastructure Management

Talkdesk: Extending the value proposition beyond the contact center

1 min