As an innovative AI startup working with large enterprise customers, VI Labs manages hundreds of high-value contracts. But their financial operations told a different story: revenue tracking was done in spreadsheets, invoice generation was manual, and syncing with NetSuite required time-consuming double work. These fragmented workflows caused delays, errors, and mounting operational overheadת at the exact moment the company needed to scale fast and stay agile.
Challenges
- Manual Invoice Generation: Every billing cycle involved reviewing contracts, updating spreadsheets, and manually issuing invoices - introducing delays and risk.
- NetSuite Integration Gaps: Key invoice details didn’t sync properly, causing confusion across teams and complicating customer-facing reporting.
- Growing Need for Contract Flexibility: VI Labs manages a variety of contract structures — some usage-based, some with mid-year changes, and others with variable billing cycles. They needed a system that could adapt to this complexity without requiring constant reconfiguration.
Download the case study to learn more about the following results Au10tix achieved:
- Time Saved Across Finance Ops
- Fewer Errors and Delays
- Scalability for Growth
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