As an innovative AI startup working with large enterprise customers, VI Labs manages hundreds of high-value contracts. But their financial operations told a different story: revenue tracking was done in spreadsheets, invoice generation was manual, and syncing with NetSuite required time-consuming double work. These fragmented workflows caused delays, errors, and mounting operational overheadת at the exact moment the company needed to scale fast and stay agile.

em360tech image

Challenges

  1. Manual Invoice Generation: Every billing cycle involved reviewing contracts, updating spreadsheets, and manually issuing invoices - introducing delays and risk.
  2. NetSuite Integration Gaps: Key invoice details didn’t sync properly, causing confusion across teams and complicating customer-facing reporting.
  3. Growing Need for Contract Flexibility: VI Labs manages a variety of contract structures — some usage-based, some with mid-year changes, and others with variable billing cycles. They needed a system that could adapt to this complexity without requiring constant reconfiguration.

Download the case study to learn more about the following results Au10tix achieved:

  1. Time Saved Across Finance Ops
  2. Fewer Errors and Delays
  3. Scalability for Growth