What is Health Technology? Definition, Benefits, Challenges
Confirmit: The Importance of Digital Customer Experience
The pandemic has forced businesses to innovate and digitally transform like never before. From virtual workplaces to online-only shopping, it is now essential to have a digital-centric approach in order to operate and, ultimately, survive. However, with new digital strategies and services comes a totally new digital customer experience. Companies need to prioritise this novel customer journey.
Joining us to tell us more about the importance of digital customer experience is Kat Stroud, Director, CX Consulting at Confirmit. In particular, Kat shares her thoughts on the benefits of online surveys and delves into the nitty-gritty of how businesses can effectively extrapolate survey data and use it to strengthen their company, plus their position with their customers.
Join 34,209 IT professionals who already have a head start
Meet the panel
Recommended Content
Trending Content
Digital Transformation Week Unveils Keynote Topics: Empowering Enterprises with Real-World Insights
Generative AI and Deepfake Expert, Henry Ajder to discuss the impact of generative AI on cybersecurity at Infosecurity Europe 2024
Cisco Duo SMS Logs Exposed in Third-Party Data Breach