Aisera: Leveraging AI to Meet Employee and Customer Experience Goals

The rise of generative AI and its seemingly unlimited potential in the world of work has been well-documented in recent months.

But how can this new, hot technology be used to meet your company’s employee experience and customer experience goals?

In this episode of the EM360 Podcast, Analyst Christina Stathopoulos speaks to Karthik SJ, VP of Product at Aisera about:

• How AI is shaking up the enterprise
• Entry costs of AI are at an all time low
• Using ML and NLM to deliver ROI