Podcasts, Articles, News and Insights From Enterprise Technology Leaders

How Agentic Voice AI Is Changing the Customer Experience

What happens when voice AI stops simply answering questions and starts getting things done? Pranay Jain of Enterprise Bot explains why the next generation of customer experience will depend on AI capable of understanding context.

Understanding DDoS Attacks and How to Defend Against Them Understanding DDoS Attacks and How to Defend Against Them
How Agentic Voice AI Is Changing the Customer Experience How Agentic Voice AI Is Changing the Customer Experience
Why Backup Immutability Doesn’t Guarantee Ransomware Recovery Why Backup Immutability Doesn’t Guarantee Ransomware Recovery
What Is "Agent Debt" and Why Is It Breaking Your AI Code? What Is "Agent Debt" and Why Is It Breaking Your AI Code?
Is Microsoft 365 Storage Becoming an AI Cost Problem? Is Microsoft 365 Storage Becoming an AI Cost Problem?
How to Prep Security Teams in Enterprise DLP Strategy for AI How to Prep Security Teams in Enterprise DLP Strategy for AI
What's Behind Temporal's Unlikely Rise to Unicorn Status? What's Behind Temporal's Unlikely Rise to Unicorn Status?
Who Owns an AI Agent? Rethinking Identity, Security, & Accountability Who Owns an AI Agent? Rethinking Identity, Security, & Accountability

Meet EM360Tech's Experts

Gain actionable insights from leaders in enterprise technology and B2B tech marketing.
Explore by Expertise
Edosa Odaro
Edosa Odaro, AI Value Advisor & Speaker at VDS Global

Edosa Odaro

AI Value Advisor & Speaker at VDS Global
Ramon Chen
Ramon Chen, Technology Advisor at CDOIQ Program

Ramon Chen

Technology Advisor at CDOIQ Program
Barry Flack
Barry Flack, CEO at BF Consultancy

Barry Flack

CEO at BF Consultancy
Aparna Sundararajan
Aparna Sundararajan, Strategic Advisor - Secure AI at Rain Consulting Services

Aparna Sundararajan

Strategic Advisor - Secure AI at Rain Consulting Services
Evgeniy Kharam
Evgeniy Kharam, Founder at EK Cyber and Media Consulting

Evgeniy Kharam

Founder at EK Cyber and Media Consulting
Wayne Eckerson
Wayne Eckerson, President at Eckerson Group

Wayne Eckerson

President at Eckerson Group

Filters

Exclusive EM360Tech Content

Discover expert led podcasts, articles, and news from enterprise technology leaders at EM360Tech, your source for B2B tech intelligence

Read Practical AI for Enterprise IT Challenges
goto logo

Practical AI for Enterprise IT Challenges

go to

Explore how practical AI can help organisations manage complex enterprise IT environments, reduce operational chaos and improve system reliability and efficiency.

AI 1 min
Content type
Explore by tags
Something About AI Still Doesn’t Feel Right
em360tech image
Whitepaper
AI

Something About AI Still Doesn’t Feel Right

by Megan Leanda Berry
4 min

This report brings the current AI conversation together and makes sense of the signals people are seeing in isolation.

  • Why AI can look like it’s slowing down and accelerating at the same time
  • How work is changing at the task level, rather than through sudden job replacement
  • Why productivity gains often come with increased pressure and workload
  • What changes when AI moves inside tools instead of sitting alongside them
  • Why readiness, not capability, is now the biggest constraint for organisations
  • How agentic AI shifts the conversation from output to action
Get The Report Now