Trying to determine which AI Customer Service Agent is right for your business? Use this as a guide to inform your RFP process and evaluate vendors for your customer service automation strategy. Take into account the key features and qualities of a vendor that will deliver on your needs.
This tool will help you:
- Structure the evaluation of customer service automation vendors.
- Ask the right questions that map to your automation goals and business outcomes.
- Speed up your selection process to get your conversational AI up and running faster.
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