Ada

Ada is the trusted AI-native customer service company, built to transform how enterprises engage with customers. Powered by the ACX operating model—which unifies technology, methodology, and expertise—Ada deploys high-performing AI agents that deliver personalized, efficient interactions across every channel and language.

Since 2016, we've powered 5.5 billion interactions across 85 countries for brands like Square, Sky, Barnes & Noble, Pinterest, Tilt, Malaysia Airlines, The New York Times, and Monday.com, delivering extraordinary experiences at scale through higher-quality, more efficient customer service.

With enterprise-grade trust, security, and compliance (SOC 2, GDPR, HIPAA, AIUC-1), Ada enables organizations to reduce cost-to-serve, elevate CSAT, and confidently scale AI-powered customer experience.