This case study explores how Ucom, one of Armenia's leading telecommunications providers, strengthened the resilience of its online infrastructure and ensured uninterrupted service availability with Qrator Labs' AntiDDoS solution. Operating mission-critical digital services for hundreds of thousands of subscribers, Ucom needed to protect its customer portal, online shop, DNS infrastructure, and APIs from increasingly sophisticated DDoS attacks while maintaining a seamless user experience.

The case study explains how Qrator Labs' globally distributed filtering network automatically detects and mitigates volumetric and protocol-based attacks in real time, allowing legitimate traffic to pass uninterrupted. It highlights the successful mitigation of a large-scale Layer 3/Layer 4 attack that generated traffic nearly 1,000 times higher than the normal baseline, without causing downtime or service degradation.

Readers will gain practical insights into building resilient digital infrastructure, protecting customer-facing services, and maintaining business continuity through automated DDoS mitigation. The case study demonstrates how proactive network protection helps telecom operators preserve customer trust, ensure operational stability, and deliver continuous service availability in an increasingly complex threat landscape.