Meta’s AI Splurge Causes Overnight Share Slump
EM360 Podcast: How Strong Data Privacy Equals Positive CX
It's now widely accepted that customer experience (CX) knowledge has a direct impact on a company's success, and if you don't know how to leverage that knowledge to make informed decisions, your company might not be reaching its full capabilities. The problem with focusing on CX is that it occasionally comes at the expense of organisations' security, and it is also difficult to navigate around the separate global regulatory requirements. Whether you're navigating around GDPR or PIPA, improving CX comes with the same difficulties.
Our guest today is Phillip Dunkelberger, CEO of Nok Nok Labs. Phillip knows exactly how focusing on CX can improve your organisation and, this time, we seized the opportunity to ask him some of the most important questions on this hot topic.
Join 34,209 IT professionals who already have a head start
Recommended Content
Trending Content
What is an IoT Attack and How Can you Defend Against it?
What is Data Architecture? Frameworks, Principles, Examples
What is Llama 3? Everything you Need to Know About Meta's New AI
Patient Data Leaked Following Change Healthcare Cyber Attack
Earth Day 2024: Why Sustainable Tech Has Never Been So Important
What is Health Technology? Definition, Benefits, Challenges