Gainsight
- 350 Bay Street, Suite 100, San Francisco, CA 94133
- 2009
- 5000
- Website
About
Gainsight, the leading insights-driven, post-sales solution provider, helps businesses drive revenue growth by unifying the post-sales customer journey. It’s innovative set of AI- powered customer success solutions, customer education, product experience, community management, and community management products are trusted by companies of all sizes and industries, including nearly 200 publicly traded organizations.
With Gainsight, businesses can leverage AI-driven insights from real-time customer interactions to enhance engagement, improve retention, and drive expansion. The platform enables customer success, product, and community teams to scale efficiently and gain a holistic view of their customers, driving product adoption and building thriving customer communities.
Areas of expertise
Published content
Something About AI Still Doesn’t Feel Right
Something About AI Still Doesn’t Feel Right
This report brings the current AI conversation together and makes sense of the signals people are seeing in isolation.
- Why AI can look like it’s slowing down and accelerating at the same time
- How work is changing at the task level, rather than through sudden job replacement
- Why productivity gains often come with increased pressure and workload
- What changes when AI moves inside tools instead of sitting alongside them
- Why readiness, not capability, is now the biggest constraint for organisations
- How agentic AI shifts the conversation from output to action
This report brings the current AI conversation together and makes sense of the signals people are seeing in isolation.
- Why AI can look like it’s slowing down and accelerating at the same time
- How work is changing at the task level, rather than through sudden job replacement
- Why productivity gains often come with increased pressure and workload
- What changes when AI moves inside tools instead of sitting alongside them
- Why readiness, not capability, is now the biggest constraint for organisations
- How agentic AI shifts the conversation from output to action