Intelligent automation refers to the use of advanced technologies such as artificial intelligence, machine learning, and robotic process automation to automate business processes.
This enables organisations to increase operational efficiency, reduce costs, and improve customer experience.
By using intelligent automation, businesses can streamline repetitive and time-consuming tasks and free up human resources to focus on more value-added activities.
In this episode of the EM360 Podcast, Head of Content Matt Harris speaks to Tom Croll, Advisor at Lionfish Tech Advisors, about:
- Intelligent automation and tooling trends
- The role of human improvement and how it’s changing
- Preparing for implementation of intelligent automation
Matt Harris is the Head of Content at EM360.
With bylines for The Mirror, Manchester Evening News and more, Matt has more than seven years of experience in B2B and B2C journalism.
Matt has interviewed a wide range of influential people such as Prime Minister Boris Johnson and WeWork Co-Founder Adam Neumann, and now lends his talents to the enterprise tech industry.
In his free time, Matt enjoys supporting Northampton Town FC, watching MMA, playing video games and writing about himself in the third person.
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The podcast episode about intelligent automation and its role in business processes sounds very informative. The conversation around preparing for the implementation of intelligent automation seems like a valuable discussion for businesses looking to streamline their processes and stay competitive in today's fast-paced market. Thanks for the insights!
Really great podcast and highlights how important it is to implement so that businesses can streamline repetitive and time-consuming tasks
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