EM360Tech | B2B Enterprise Tech News, Podcasts, Insights

What Should Contact Centres Do First to Prepare for Agentic AI?

In the recent episode of the Tech Transformed podcast, Dialpad Lead Product Manager Calvin Hohener sits down with host Jon Arnold, Principal at J Arnold & Associates. They discuss the transition from legacy chatbots to more autonomous agents capable of completing tasks and improving customer interactions.

Why MDR and EDR Are Better Together for MSPs

Header graphic with a purple gradient background featuring the EM360 and N-able logos. The main text reads: “Why MDR and EDR Are Better Together for MSPs.” The subtext says: “N-able and EM360Tech outline a practical layered playbook showing how EDR and MDR work together to improve resilience and continuity for MSPs.” A faint shield and network icon pattern appears in the background.

N-able and EM360Tech outline a practical layered playbook showing how EDR and MDR work together to improve resilience and continuity for MSPs.

Noibu: The AI Agent Era

How intelligent systems will transform ecommerce reliability & revenue in 2026

Building an AI-Ready Data Core for Intelligent Systems

Understand how an AI-ready data core provides the foundation for intelligent systems, enabling better data access, scalability and more effective AI-driven decision-making.

EDR, XDR, or MDR — What’s the Real Difference and Why Does It Matter?

In the recent episode of The Security Strategist podcast, Jim Waggoner, VP of Product Strategy at N-able, and Joe Ferla, one of N-able’s Head Nerds, speak to host Chris Steffen, Vice President of Research at Enterprise Management Associates (EMA). They addressed one of cybersecurity’s biggest misconceptions – while organizations might be getting better at spotting threats, most still struggle to respond to them in real time.

Breaking Free from Busywork with AI Automation

Christina and Daniel from Teamwork.com discussing project workflows on the platform’s AI-powered dashboard.

See how AI is reducing manual work in client delivery, improving efficiency and enabling organisations to focus on higher-value, more profitable activities.

Cybersecurity Travel Tips: Before, During, and After

Client Success Story: A Compromised Home

Ray Security Solution Brief

Attackers Love Data. We Break their Hearts.

Megan Leanda Berry, SEO Content Writer at EM360Tech

Megan Leanda Berry Megan Leanda Berry

The React RCE Crisis Marks a Benchmark Moment for Enterprise Security

$A dramatic digital illustration showing the React atom symbol glowing in blue as a red, lightning-like breach tears through it, with binary code and fractured energy effects highlighting the severity of the React RCE vulnerability. The background features dark server racks and circuitry to emphasise the enterprise security context.$

EM360Tech examines how the React RCE crisis signals a benchmark moment for enterprise security and architectural decision making.

Ponemon Research Report: Digital Executive Protection Research Report 2025

How Generative AI is Transforming Customer Experience Today

In a recent episode of the Tech Transformed podcast, Mike Gozzo, Chief Product and Technology Officer at Ada, sat down with host Christina Stathopoulos, Founder of Dare to Data. They talked about how generative AI is changing business-to-customer interactions.

Dana Gardner, Founder and Principal Analyst at Interarbor Solutions

Dana Gardner Dana Gardner

From Analytics to Intelligence: BlackRock's Journey to Data Productization

We explore BlackRock's comprehensive data strategies, highlighting the evolution of the Aladdin Platform from an analytics factory to an intelligence factory – all built on modern data infrastructure.

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Solution overview: The Only Tool You Need To Keep Your Accounts Safe

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3G Sunset: How Enterprises Can Avoid Device Disruption

Jana Vidis of IFB and host Trisha Pillay discussing strategies for enterprises during the global 3G network shutdown on Tech Transformed podcast.

As 3G networks are phased out worldwide, enterprises must prepare to avoid device disruption, ensure connectivity continuity and manage legacy infrastructure risks.

Megan Leanda Berry Megan Leanda Berry

How Metadata Becomes the Engine of Modern DataOps

A teal EM360Tech header graphic with the title “How Metadata Powers Modern DataOps” in bold white text. The subtitle below explains that metadata is evolving into the operational core of DataOps. Behind the text is a faint line-style illustration showing a gear, a database symbol and document icons to represent data and metadata workflows.

EM360Tech explains how metadata is evolving into the operational core of modern DataOps and why it matters for enterprise scale.

Megan Leanda Berry Megan Leanda Berry

How the CrowdStrike–HPE–Nvidia Alliance Reshapes Secure AI Infrastructure

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EM360Tech examines how the CrowdStrike, HPE and Nvidia partnership is redefining secure AI infrastructure for enterprise environments.

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AI Video Generators vs. Traditional Manual Editing: Which is Better?

Video production blends creative work with technical editing, from cutting clips and syncing audio to refining colour and pacing. This article looks at what AI tools can actually do, without the hype.

Megan Leanda Berry Megan Leanda Berry

Top 10 Platforms Powering AI-Driven Data Monetisation in 2025

EM360Tech explores how enterprises are using AI-driven platforms to turn data into economic value and create new revenue opportunities.

Megan Leanda Berry Megan Leanda Berry

Data Lakehouse Architecture and the Shift to Unified Data Platforms

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EM360Tech breaks down how data lakehouse architecture unifies storage, governance and performance into a platform built for analytics and AI.

Scaling Security Profitably: How MSPs Deliver Enterprise Protection Without Enterprise Resources

Alt text: Banner titled “Scaling Security Profitably for MSPs.” The text reads: “EM360Tech examines how MSPs are redefining profitability with MDR, EDR, and automation to deliver enterprise-level protection without enterprise-level resources.” Logos for SentinelOne, EM360Tech, and N-able appear along the bottom.

EM360Tech examines how MSPs are redefining profitability with MDR, EDR, and automation to deliver enterprise-level protection without enterprise-level resources.

What Is "Agent Debt" and Why Is It Breaking Your AI Code?

Meet EM360Tech's Experts

Exclusive EM360Tech Content

The Context Problem: Why Agentic AI Isn’t Working Yet

What Should Contact Centres Do First to Prepare for Agentic AI?

Why MDR and EDR Are Better Together for MSPs

Noibu: The AI Agent Era

Building an AI-Ready Data Core for Intelligent Systems

EDR, XDR, or MDR — What’s the Real Difference and Why Does It Matter?

Breaking Free from Busywork with AI Automation

Cybersecurity Travel Tips: Before, During, and After

Client Success Story: A Compromised Home

Ray Security Solution Brief

The React RCE Crisis Marks a Benchmark Moment for Enterprise Security

Ponemon Research Report: Digital Executive Protection Research Report 2025

How Generative AI is Transforming Customer Experience Today

From Analytics to Intelligence: BlackRock's Journey to Data Productization

Solution overview: The Only Tool You Need To Keep Your Accounts Safe

3G Sunset: How Enterprises Can Avoid Device Disruption

How Metadata Becomes the Engine of Modern DataOps

How the CrowdStrike–HPE–Nvidia Alliance Reshapes Secure AI Infrastructure

AI Video Generators vs. Traditional Manual Editing: Which is Better?

Top 10 Platforms Powering AI-Driven Data Monetisation in 2025

Data Lakehouse Architecture and the Shift to Unified Data Platforms

Scaling Security Profitably: How MSPs Deliver Enterprise Protection Without Enterprise Resources

Something About AI Still Doesn’t Feel Right

Podcasts, Articles, News and Insights From Enterprise Technology Leaders

What Is "Agent Debt" and Why Is It Breaking Your AI Code?

Meet EM360Tech's Experts

Filters

Exclusive EM360Tech Content

The Context Problem: Why Agentic AI Isn’t Working Yet

What Should Contact Centres Do First to Prepare for Agentic AI?

Why MDR and EDR Are Better Together for MSPs

Noibu: The AI Agent Era

Building an AI-Ready Data Core for Intelligent Systems

EDR, XDR, or MDR — What’s the Real Difference and Why Does It Matter?

Breaking Free from Busywork with AI Automation

Cybersecurity Travel Tips: Before, During, and After

Client Success Story: A Compromised Home

Ray Security Solution Brief

The React RCE Crisis Marks a Benchmark Moment for Enterprise Security

Ponemon Research Report: Digital Executive Protection Research Report 2025

How Generative AI is Transforming Customer Experience Today

From Analytics to Intelligence: BlackRock's Journey to Data Productization

Solution overview: The Only Tool You Need To Keep Your Accounts Safe

3G Sunset: How Enterprises Can Avoid Device Disruption

How Metadata Becomes the Engine of Modern DataOps

How the CrowdStrike–HPE–Nvidia Alliance Reshapes Secure AI Infrastructure

AI Video Generators vs. Traditional Manual Editing: Which is Better?

Top 10 Platforms Powering AI-Driven Data Monetisation in 2025

Data Lakehouse Architecture and the Shift to Unified Data Platforms

Scaling Security Profitably: How MSPs Deliver Enterprise Protection Without Enterprise Resources

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