Customer Experience Predictions for 2024 and Beyond
Since the advent of cloud computing, companies of all sizes—from small businesses to enterprise—have had to integrate dozens of cloud and legacy software systems to carry out back office and front office functions. However, managing this complex web of stand-alone software solutions built by different companies can get in the way of doing business efficiently.
What's the solution? Zoho One. This suite of 45+ cloud applications provides a 360-degree view of your business by drawing on the power of unified data infrastructure. Built to work together, information flows seamlessly and securely from one app to another, reducing data silos and enabling a holistic approach to business management. This 2020 report by Technology Evaluation Center takes a deep dive into Zoho One, the underlying tech stack it's been built on, and customer insights into how this unified suite can help your business grow.