EM360Tech
EM360Tech
Guru

EM360Tech

  • Joined 2019
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About

EM360Tech is the only place where IT leaders and industry visionaries converge to discuss the latest tech trends, share insights, and shape the future of technology.

Areas of Expertise

Published content

Read Vonage and NewVoiceMedia: Using the cloud to transform customer experience
Rishi Dave of Vonage speaks to Jon Arnold in a podcast episode 2
Infrastructure Management
Vonage and NewVoiceMedia: Using the cloud to transform customer experience
1 min
Read Vonage and NewVoiceMedia: The case for cloud contact centres
Rishi Dave of Vonage speaks to Jon Arnold in a podcast
Infrastructure Management
Vonage and NewVoiceMedia: The case for cloud contact centres
1 min
Read Blackberry Cylance: Threat Detection, Prevention, and Response
EM360Tech
Security
Blackberry Cylance: Threat Detection, Prevention, and Response
1 min
Read Big Squid: Moving from Data Warehousing Towards Customer-Centred Analytics and AI
with customer centricity becoming more important than ever, organisations need to get ahead in the AI game for a quicker route to insights.
Data
Big Squid: Moving from Data Warehousing Towards Customer-Centred Analytics and AI
1 min
The Problems We Created By Solving Problems: Why The Technologies Reshaping Our World Are Creating Challenges We Never Expected
em360tech image
Whitepaper
AI

The Problems We Created By Solving Problems: Why The Technologies Reshaping Our World Are Creating Challenges We Never Expected

by Megan Leanda Berry
5 min

Get the new EM360Tech report exploring what happens when useful technologies become essential. See how scale, automation, connectivity, digital services and interdependence create new risks and responsibilities that organisations often only discover after those systems are already critical.

  • Why successful technology creates new dependencies
  • How automation changes responsibility and accountability
  • Why connectivity creates risks beyond the system itself
  • How digital growth creates accessibility and resilience challenges
  • What it takes to design for second-order consequences
Get The Report Now
The Approval Economy: Why Enterprise Marketing Is Losing Control Of The Buying Journey
em360tech image
Whitepaper
AI

The Approval Economy: Why Enterprise Marketing Is Losing Control Of The Buying Journey

by Megan Leanda Berry
6 min

Stop chasing visibility. Start building approval.

Get the new EM360Tech report on the approval economy. Learn why enterprise buying decisions increasingly form outside vendor-controlled channels, and how to build trust, credibility, and buyer confidence that survives scrutiny.

  • Why approval matters more than attention
  • How AI, analysts, reviews, and peers shape influence
  • Why intent data tells only part of the story
  • The difference between discovery content and approval content
  • How to make enterprise decisions easier to defend
     
Read The Report Now
Something About AI Still Doesn’t Feel Right
em360tech image
Whitepaper
AI

Something About AI Still Doesn’t Feel Right

by Megan Leanda Berry
4 min

AI is changing work. Just not the way we expected.

Get the new EM360Tech report exploring the gap between the AI story we’ve been told and what’s actually happening at work. See how AI is reshaping jobs, raising expectations, increasing pressure, and changing what people are responsible for.

  • Why productivity gains don’t always mean less work
  • How jobs are changing without simply disappearing
  • Why faster work is creating higher expectations
  • Where the AI verification burden comes from
  • What changes when AI moves from assisting to acting
Download Report Now