New contributor Emmanuel Cubinar 0 followers 0 following Message Follow Work experience Areas of Expertise About Social media links Analysts with similar expertise Wayne Eckerson President at Eckerson Group Alejandro Leal Analyst at KuppingerCole Analysts Kevin Petrie Vice President of Research at BARC View more Tech articles Podcasts Top 10 Whitepapers Videos Security Security and Ethics in AI Driven CX: Balancing Personalization and Privacy 6 min