7 Platforms to Prepare Your Business for the New Normal

Published on
27/08/2020 01:46 PM

Over the past few months, businesses around the world have realised that now more than ever, change is a necessity. Traditional ways of working rapidly became impossible and to maintain a level of continuity, business leaders needed to adapt and prioritise digitalisation over everything else. This has required businesses to remain agile and has accelerated the rapid adoption of technologies to support specific needs and to reduce current challenges. With this in mind, here are seven tools and platforms that enable teams to thrive in the new normal.


As businesses transition into the "new normal" many may feel they are limited to operating within only their home country. However, with the right tools in place any company can be global, without worrying about the cost or complexity of managing widespread teams.

Airwallex is the financial services provider for businesses managing their money internationally. The fintech firm provides companies of all sizes with a global business account to collect, hold and transfer payments to over 130 countries, so they can bank like a local at the real exchange rate. 

Implementing the correct financial solution is integral when growing a business. With no hidden fees and completely transparent pricing, Airwallex empowers all companies from SMEs to large corporations to save time, money and hassle when managing their finances across borders.


Asana, a leading work management platform, is helping more than 75,000 paying organisations across 190 countries orchestrate their work, from daily tasks to strategic initiatives.

With an accelerated shift into the future of work, now more than ever, organisations need to provide clarity on day-to-day tasks, to enable teams to hit their goals faster and achieve their company’s mission. As organisations and teams look to navigate what comes next, they must adopt tools which allow them to set objectives and track work in the same place, making it easy to track progress, collaborate, and coordinate what matters most.

Asana provides clarity and visibility for deadlines, responsibilities, and goals across organisations, allowing individuals and teams to understand how their work contributes to company-wide priorities. This helps empower teams, regardless of timezone and location, keeping them engaged and focused on driving the company's mission forward.


Disciple is building a global network of independent valuable communities powered by passion. In practice, this means creating digital communities where people can coalesce around a single interest on web, iOS and Android. The data created by these networks is owned entirely by the host who built the network - not Disciple. Put simply, the value of the network is in the hands of the people who build and contribute to it.  Disciple currently has over 300 thriving passion communities all around the world, and well-known hosts include the Rolling Stones, Luke Bryan, and Matt Hancock MP. 

While the Disciple ethos has always centred around connection, this has become even more pronounced in the period of physical separation due to the pandemic. Going forward, Disciple will continue to bridge the gap between team members worldwide, regardless of time zone or location. Disciple’s easy-to-use platform enables people to build strong communities that they themselves lead, eliminating third-party contributions and ensuring authentic communication that allows teams to work together to reach their full potential. Disciple has helped teams build and maintain the power of community through lockdown and now able to bring its full value as the world is slowly reopening. Communities are growing in importance as we make the transition to this new reality, and Disciples is at the forefront of empowering these new niche communities.


Pipedrive is a powerful sales-driven revenue platform which helps companies focus on sales and deliver better results. Pipedrive helps businesses accelerate growth, streamline the way they manage critical sales relationships, offering greater visibility and helping to drive actions that can help close deals faster. Founded in Estonia in 2010, the company has grown to attract over 90,000 customers across the world, including Amazon, Skyscanner, The Next Web and Vimeo.

To help empower sales teams as they navigate the complexities of the sales cycle in the “new normal”, it's essential they pick the right tools. Aiding companies in building relationships and streamlining processes, CRM software is a key tool which is fundamental to business growth, helping drive sales, improve customer service, and increase profitability. Pipedrive provides the effective yet easy to use toolset that allows sales professionals to supercharge their processes, track activities, deliver a seamless customer experience, and achieve superior results faster.


Procore is a leading provider of construction management software. It’s one platform connects every project stakeholder to solutions it has built specifically for the construction industry - for the owner, the main contractor, and the subcontractor. Procore’s App Marketplace has a multitude of partner solutions that integrate seamlessly with its platform, giving professionals the freedom to connect with what works best for them.

To thrive in the “new normal”, businesses must stay connected, be mobile and ultimately work safely. This is where platform technology comes in, as point solutions are becoming adrift given their inability to span workflows and processes. With it’s one platform approach, Procore is uniquely positioned to help teams by providing a way for key stakeholders to collaborate across locations and devices. Overall, Procore offers a single source of truth, helping businesses maintain productivity.


Slack, the leading channel-based messaging platform, has transformed business communication and is where work happens. It is used by millions of people who want to align their teams, unify their systems, and drive their businesses forward, by offering a secure, enterprise-grade environment that can scale even with the largest companies in the world. Slack is a pivotal layer of the business technology stack which allows everyone to work together more effectively, by integrating with other software tools and services, and helps teams to find the right information they need to do their best work. 

To help connect teams, Slack’s multiple integrations and streamlined platform gives businesses the transparency and alignment needed to boost performance in the “new normal”. For example, with Slack Connect, companies like Nandos are using Slack to extend their communication to include external partners, helping to strengthen relationships and work more efficiently alongside one another. By moulding workflows into relevant channels, Slack helps teams to collaborate even when they are distributed, and ensures that the right people are doing the right job. At a time when many businesses are adopting hybrid working, Slack is there to help them navigate the current landscape and thrive in a post-pandemic world.


The world’s most innovative enterprises use ThoughtSpot to empower every person in their organisation. Everyone from the C-suite to the front-line employee has the ability to quickly uncover data-driven insights with a simple search and automatically get insights pushed to them with AI. ThoughtSpot is simple enough for any business person to use, yet built to handle even the largest, most complex enterprise data. By making insights a part of every conversation and every decision, ThoughtSpot is reimagining the role of data in creating a more fact-driven world and transforming decision-making cultures.

With almost every industry grappling with ever-changing markets and volatile supply chains, speed and agility is key. By putting data analytics in the hands of those making the business decisions in an accessible and easy to use platform, relevant departments can draw insights and real value from data that would otherwise be locked within silos. By providing easy and fast access to data for everyone, ThoughtSpot helps businesses provide performance at an enterprise scale.

Those that have already begun adopting platforms and tools such as these will have seen how crucial they have become to business success in the current climate. By looking to these platforms and deciding which are relevant to their current needs, they can build dynamic work environments that promote agility and flexibility. There is no reason to fall behind the curve in digitalisation when platforms exist to help teams thrive in the new normal.

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