Talkdesk
- HQ address: 1-15 clere street, london, ec2a 4uy,
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About
Talkdesk Enterprise Cloud Contact Centre empowers companies to make customer experience their competitive advantage. With enterprise-class performance and consumer-like ease of use, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings. Over 1,400 innovative enterprises around the world, including Discovery Education and Peloton, rely on Talkdesk to power their customer interactions. Learn more and request a demo at www.talkdesk.com
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Something About AI Still Doesn’t Feel Right
Whitepaper
AI
Something About AI Still Doesn’t Feel Right
by Megan Leanda Berry
4 min
Something About AI Still Doesn’t Feel Right
This report brings the current AI conversation together and makes sense of the signals people are seeing in isolation.
- Why AI can look like it’s slowing down and accelerating at the same time
- How work is changing at the task level, rather than through sudden job replacement
- Why productivity gains often come with increased pressure and workload
- What changes when AI moves inside tools instead of sitting alongside them
- Why readiness, not capability, is now the biggest constraint for organisations
- How agentic AI shifts the conversation from output to action
This report brings the current AI conversation together and makes sense of the signals people are seeing in isolation.
- Why AI can look like it’s slowing down and accelerating at the same time
- How work is changing at the task level, rather than through sudden job replacement
- Why productivity gains often come with increased pressure and workload
- What changes when AI moves inside tools instead of sitting alongside them
- Why readiness, not capability, is now the biggest constraint for organisations
- How agentic AI shifts the conversation from output to action