Every role she undertook depended on her overlooking all changes and strategies involving technology, which must have required a sort of holistic pragmatism you just couldn't find in anyone. But technology is only one side of it. To really understand the flows and intensities of change, digitisation and other embraces of our new world, the global CIO position has to be sharply aware of people. As Marcy says: “The business of being a CIO is a people business.”
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