Every advancement in communication technology results in changes to the Unified Communications and Collaboration (UC&C) landscape. As a result, companies often find it challenging to navigate the available options and vendors to decide which solution is best for them. Many companies have not yet incorporated collaboration capabilities into their UC environment – a move that can help increase productivity by seamlessly connecting their workforce and enabling their business processes. In the spring of 2016, SPS and Cisco partnered with Gatepoint Research to conduct a survey of 105 executives in a wide variety of industries to learn what UC&C solutions they use, the concerns they have about them, and the changes they’d like to see.   Download PDF