Palo Alto Networks: Bridging the Gap between Cloud Security and the SOC
8×8: How collaboration is transforming business
![](/sites/default/files/styles/cropper_main_image/public/migration_image/ID%20115%208%C3%978%20How%20collaboration%20is%20transforming%20business%20Image.jpg.webp?itok=cHr_hzsw)
8x8 - Cloud and customer expectations at contact centres
Customer engagement has surfaced as a key business imperative as of late. This puts pressure on contact centres to keep up with ever-changing customer expectations. Much of this is down to new technologies, which have led to less patience and more demand from customers. As a result, many businesses are turning to cloud to advance their customer engagement.
In this podcast, Jon Arnold of J Arnold and Associates speaks with Mayur Pitamber, Senior Solutions Marketing Manager at 8x8. Firstly, they explore what businesses are doing to meet these expectations, including cloud. Then, Mayur demonstrates the importance of having the right technology partner. Finally, Mayur introduces 8x8's cloud contact centre platform.
Join 34,209 IT professionals who already have a head start
Meet the panel
![](/sites/default/files/styles/user_profile_picture/public/2020-05/jonarnold_2.png.webp?itok=1jp9wb__)
Jon Arnold
![](/sites/default/files/styles/user_profile_picture/public/2020-05/mayur.png.webp?itok=gj8gUXB7)
Mayur Pitamber
Recommended Content
Trending Content
Top 10 Best DCIM Software Solutions for 2024
![](https://em360tech.com/sites/default/files/styles/author_image/public/2023-12/profile-picture_0.jpeg.webp?itok=rtZQ0QtV)
What is Engagement Farming and is it Worth the Risk?
![](https://em360tech.com/sites/default/files/styles/author_image/public/linkedinImages/user-picture-4489-1706648130914.jpeg.webp?itok=NigAG2DT)
Will TikTok Actually Be Banned? Exploring the US Congress Bill
![](https://em360tech.com/sites/default/files/styles/author_image/public/2023-12/profile-picture_0.jpeg.webp?itok=rtZQ0QtV)
Hackers Are Exploiting the UEFA Euros for Phishing Attacks
![](https://em360tech.com/sites/default/files/styles/author_image/public/linkedinImages/user-picture-4489-1706648130914.jpeg.webp?itok=NigAG2DT)
What is Roko's Basilisk? The Terrifying AI Thought Experiment Explained
![](https://em360tech.com/sites/default/files/styles/author_image/public/linkedinImages/user-picture-4489-1706648130914.jpeg.webp?itok=NigAG2DT)