The concept of cap and grow is gaining popularity in the telecom space, as legacy systems can’t keep up to speed with customer demands for new features and additional functionality. In addition, the cost of maintaining a legacy system continues to increase while newer, cloud-based systems offer significantly lower costs for both service providers and their customers. This whitepaper will take a deep dive look at what a cap and grow strategy is, key reasons to consider adopting this strategy, and best practices for how to implement your new technology.