For UK MSP, optimizing customer experience is key to successful security posture and productivity
ManageEngine Episode 2: The Key to Managing IT Operations

In this exclusive 2-part podcast series with ManageEngine, IT experts share their thoughts on the hottest trends in IT management and cybersecurity and lend their expertise on how to overcome common challenges affecting the industry.
Joining Dr. Eric Cole, Founder and CEO of Secure Anchor Consulting, in the final episode is Suresh Bagavathy, Senior Technical Evangelist at ManageEngine. To close the series, Dr. Eric and Suresh explore OpManager Plus - an integrated solution for IT operations management goals - and the benefits it can bring. Suresh kicks off the conversation by delving into the current state of how organisations are using multiple monitoring tools and why these solutions aren't working. The pair then discuss the importance of a simple discovery process, how to coordinate and implement a geographical infrastructure, and the key components of an effective monitoring solution. The end of the podcast sees Suresh explaining the critical components that need to be monitored in IT infrastructure and the impact of the pandemic of network monitoring, before moving on to a real-world example of OpManager Plus in the enterprise.
Meet the panel

Dr. Eric Cole

Suresh Bagavathy
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