Software-as-a-Service (SaaS) is a business model where software is sold on a subscription basis to digital customers. The software is often located on a remote cloud network or central server, and users access its services via accounts based on different subscription models. 

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The first SaaS solution came in 1999 when Salesforce launched its customer relationship management platform, but since then, it has seen exponential growth, with services like Netflix, Canva, AdobeCreative Suite and Microsoft 365 extending upon the SaaS model to billions of users around the world. 

When the pandemic hit in 2020, it was the first time the global workforce became restricted to their houses and reliant on SaaS cloud services as they turned to remote working. This reliance has only continued into the new, post-pandemic age, and SaaS startups, especially those based on a serverless cloud, will define the new era of SaaS innovation. Together, they are predicted to create a new, trillion-dollar industry in the years to come.

In this list, we’ll take a look at ten of the SaaS startups expected to take hold of this new industry in the new year and become as their innovative, cloud-based platforms take the enterprise world by storm.