Aiven Kafka used to deliver low latency for Comcast Xfinity Home

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Well-known for its residential video, high-speed internet and phone services, Comcast also provides wireless security and automation services under Xfinity Home—one of the fastest growing home security providers in America.

With the aim of creating a single experience that connects and manages customers’ home and automation needs, Xfinity Home requires low latency at massive scale, which is why they chose Kafka to handle its most critical workflows.

However, Apache Kafka is notoriously difficult to manage and the resources required to do so can be better used towards bottom-line projects. This is precisely why they decided to vet providers against very specific requirements.

Andrew Gerhold, Business Opportunities Manager, set a simple benchmark to evaluate providers, “The cluster must maintain high availability and must be performant 98% of the time under 50ms end-to-end.”

After a thorough evaluation, Aiven for Kafka was selected as the solution of choice to power Comcast’s Digital Home Ecosystem because of its ease-of-use, security, performance, support, and cost.