Acquiring a Business Intelligence (BI) tool to manage control access, visual exploration and transformation of data is becoming crucial. This is no longer a matter of convenience either, a good BI tool can get you the analytics to improve customer satisfaction in ways you never could before. Optimizing and facilitating your customer experience in providing clients with data analytics web portals, integrating dashboards into your existing on-premises, SaaS offerings or building a new data application from scratch is just some of the opportunities embedded analytics can offer. Dundas have amassed six key capabilities to prove that BI is the next black.