For UK MSP, optimizing customer experience is key to successful security posture and productivity
BARC Planning Survey 2016
The latest issue of The Planning Survey by BARC reveals that BOARD International is the first choice in the peer group “global vendors” with regards to planning functionality. Thanks to its ease of use and high degree of customisation, organisations using BOARD find their business needs fulfilled and 91% recommend BOARD to other companies. The BARC Planning Survey 16 is based on findings from the worlds largest and most comprehensive survey of planning end-users, conducted from November 2015 to January 2016. In total, 1,245 people responded to the survey with 927 answering a series of detailed questions about their usage of a named product. Altogether, 13 products are analysed in detail. The Planning Survey 16 examines planning and budgeting product selection and usage among users in categories (KPIs) including business benefits, project success, recommendation, planning functionality, flexibility, customer satisfaction and agility.