What is Data Center Infrastructure Management (DCIM)? A Definitive Guide
ManageEngine: Thinking Beyond ITSM and Achieving Enterprise Automation
IT service management, or ITSM, manages the delivery of IT services to employees and customers.
A common misconception is that ITSM is basic IT support - but it’s so much more than that. Because, when done correctly, it can free up your enterprise to focus on essential automation.
In this episode of the EM360 Podcast, Analyst Dr Eric Cole speaks to Prem Maheswaran, Product Manager at ManageEngine, to discuss:
- ITSM
- Democratising IT in the pursuit of automation
- How chatbots create space for business functions
Join 34,209 IT professionals who already have a head start
Network with the biggest names in IT and gain instant access to all of our exclusive content for free.
Meet the panel
Dr. Eric Cole
Founder and CEO, Secure Anchor Consulting
Prem Maheswaran
Product Manager, ManageEngine
Recommended Content
Trending Content
Tech Article
1d ago
UK to Ban ‘12345’ Passwords in Smart Device Security Crackdown
Ellis Stewart
0
6
Tech Article
4d ago
Darktrace Acquired by Private Equity Firm Thoma Bravo in $5 Billion Deal
Katie Baker
0
3